Employing a seat outsourcing arrangement with Mitrais, the Australian-headquartered enterprise analytics specialist Oniqua Pty Ltd has completed the development of a standards dictionary which will delivered over the web using the software as a service (SaaS) model.

The new dictionary, replacing twice yearly updates on CD, enables Oniqua’s blue chip clients to streamline the management of their assets.

Commissioning of the directory by Brisbane-headquartered Oniqua is another milestone in an ongoing outsourcing relationship with Mitrais.

In 2006 the outsourcing arrangement established a captive team of 12 people in Bali operating under the day-to-day management of Oniqua’s cataloguing team, based in its Melbourne office.

Oniqua’s service delivery manager, content, Col Rae said it became a strategic business necessity for Oniqua to undertake cost-effective measures to lower the cost of cataloguing activities to remain competitive in the global market.

“Outsourcing enables us to escalate production and speed of service for clients, while project management and strict quality assurance procedures are maintained within the Australian operation,” he said.

The Oniqua Standards Dictionary enables users to identify standard names, material characteristics and abbreviations. The SaaS version will further advance Oniqua’s credentials among an international customer base which includes the world’s major mining companies.

Three years on the Oniqua team in Bali numbers 18 people. In addition to cataloging, Oniqua backs up its Australian based development group and operations with programmers in Bali developing analytical applications and doing software testing.