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Since 2000 Mitrais has undertaken a wide variety of projects as outlined in the following synopses

Enterprise Applications

On time and on budget for re-write of financial services system

In a large project completed on time and on budget, Mitrais rewrote the enterprise system for an Australian financial services company under a fixed price contract.
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Mobile survey application enhanced

In a fixed price engagement, Mitrais’ team worked remotely from Bali to modify an existing mobile survey application to add premium information into an outlet table and display the information to the screen.
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System traces production data

Philip Morris Indonesia has valuable information for shipment traceability following the implementation of a client server application developed by Mitrais. Capturing data related to production codes, machines used and dates shipped, the system is used for export and domestic shipments. It has also been deployed by Philip Morris in Malaysia, Philippines, Vietnam, Korea, China and Pakistan.
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Factory Reporting System provides rich reporting

Mitrais developed a Factory Reporting System (FRS) for Philip Morris Indonesia which streamlines and automates data gathering processes from the production floor and provides rich reporting capabilities to supervisors and management groups. Production information, such as tobacco material usage, non-tobacco material usage, filter-maker-packer-ripper production flows, wastage and other vital information are captured by the system. The reporting module gives detailed and accurate views of daily activities, such as machine efficiency, machine utilization, factory utilization, material usage, finished goods, and executive summaries. The system has been rolled out to Philip Morris Malaysia and a local customization has also been undertaken for the version to be used by Philip Morris Korea.
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Workflow application streamlines applications for new employees

Mitrais has developed a workflow that starts when the user submits a request to access applications for new employees. The workflow enables the user to sign PDF documents with a digital signature and save them in Microsoft SharePoint’s document library.
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Redevelopment of corporate intranet

Mitrais has developed an Intranet for one of the biggest mining companies in PNG enabling employees to share information across divisions. The functionality of the intranet also includes a workflow to enable approval processes for the company’s IT department.
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Seat outsourcing engagement best way to optimize investment in IT

A client who provides services for legal and professional firms to improve their operational efficiency and maximize investment in IT systems and infrastructure chose seat outsourcing as the ideal way of engaging Mitrais to deploy a range of Microsoft technologies.
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A guiding hand for new CRM system

Mitrais software engineers configured a reporting plug-in, exchange connector and Outlook CRM for the user’s desktops of a Bali-based international event organizer.
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A more user friendly ERP interface

Charged with developing a more user friendly interface to a client’s ERP system, Mitrais helped to simplify work processes and reduce complaints from users, thereby improving productivity. The interface to the ERP system was developed using Microsoft .NET 2005, ASPX, C#, Microsoft SQL Server 2005 and Crystal Reports. Inclusion of a spell checker has helped ensure the accuracy of information input to the ERP system.
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New reports system easier to deploy and maintain

Mitrais was commissioned to create a new reporting system by a company providing services to educational organizations. The new system needed to ensure ease of maintenance and deployment of customized reports.
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Major project to enhance Ellipse

In a project exceeding 1000 man-days, Mitrais undertook enhancements to the training system functionality of Mincom's ERP system Ellipse, thereby meeting changes requested by Australian power utilities. The enhancements extended and replaced existing training system functionality provided by Ellipse.
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System fast tracks claiming import duties for Philip Morris Indonesia

Mitrais developed a system for Philip Morris Indonesia to manage duty exemption from the Indonesian Government Agency of Finance Data Processing and Export Facilities. The system monitors, calculates and generates complex Indonesian Government Customs Reports, so that import duties can be tracked and reclaimed as soon as possible.
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Business data transferred smoothly to new ERP environment

Data related to Catalogue, Inventory, Purchasing, General Ledger, Journal Holding and Fixed Assets was migrated from a Visual Basic environment to a new ERP application for a utility in the Philippines by Mitrais.
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Finance system enhancements

Mitrais developed COBOL batch programs to collect and consolidate gains/losses on foreign exchange in the ERP system of a major utility in the Philippines. Each month the programs collect FOREX data and create corresponding journals for reallocation.
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Human resources system modification

For the Indonesian operation of a US based multinational, Mitrais enhanced the HR functions of its ERP application and integrated these functions with the database and security of the ERP system.
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Component development for HR module

Mitrais undertook a fixed price project to develop several client-specific components for the HR module of a major ERP application. The short project duration with several components and resources included the construction of many complex scenarios for unit testing.
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Fixed price project to customize maintenance application

Mitrais undertook a fixed price project to customize the maintenance modules of a major ERP application used by a prominent Australian energy company.
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Expediting module enhanced for onsite receiving

Mitrais undertook customized enhancements to a tier one ERP system so that the Expediting Module can support onsite receiving.
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Ellipse hosting and implementation

Mitrais assisted an Australian mining company to install and implement Ellipse with Indonesian payroll when they acquired a mine in Indonesia. Subsequently Mitrais assisted the Indonesian entity to move the instance of Ellipse to hosted facilities at the Mitrais data center when the Australian company sold the mine.
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Billing for ERP application

Mitrais undertook a time and materials project to develop a billing system for an ERP application. The project of nearly two years duration included construction and design of the system and provision of post-development support.
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ERP system upgraded for manufacturer in just three months

Mitrais upgraded the ERP system used by Cement Industries of Malaysia Berhad (CIMA) across three different sites in just three months. In a project which came in on time and on budget the upgrade moved CIMA from a legacy system to service oriented architecture which delivers the integrated functions of various modules such as Asset & Work Management, Supply Chain Management, Financial Management and Human Resources Management to users.
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Advanced Funds Sufficiency Checking

Mitrais developed an Advanced Funds Sufficiency Checking Module for Mincom’s Ellipse ERP system aimed at meeting the requirements of governments in Latin America. The development project, undertaken collaboratively between Mincom’s Brisbane office and Latin America included two new modules, Entity Budget and Funds Authorization, which are required in the funds checking process. The total effort by Mitrais software developers alone was more than 2000 man-days.
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Enhancements meet changed business rules for contract requisition

Major enhancements were made to the Contract Requisition module of an ERP application to incorporate new fields and modify business rules to meet company specific requirements.
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Indonesian Payroll Customization

Mitrais designed and developed the Indonesian version of a payroll system for a major enterprise asset management (EAM) application. Modifications increased the field size of amounts to accommodate the Indonesian Rupiah, provided for multi-currency salary disbursements, catered for Indonesian tax calculations and added Indonesian statutory reporting capabilities.
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Indonesian Customs and Transport Consolidation

For the same EAM application, Mitrais modified the Customs module so it complies with Indonesian requirements. Enhancements include a transactionless purchase order, insurance cost accounting, actual freight/volume cost, changed customs terminology, use of customs w/- no Freight A/C and the addition of several new interactive processing actions.
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Mitrais helps multi-national meet Thai financial requirements

Mitrais modified the finance module of an ERP system for a Thailand-based multi-national to accommodate the Thai statutory regulation of cheque numbers being 7-digits. A Thai electricity utility subsequently requested the same solution, adding further enhancements to incorporate additional processing options.
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ERP financials meet Indonesian tax requirements

Mitrais customized invoice screens in an ERP application for a leading US-headquartered mining company. This allows incorporation into an invoice of the information the Indonesian Government requires for withholding tax.
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Medical Systems

Legacy System Conversion & Support

Look and feel retained in upgraded accounting application

Mitrais completed the conversion of an accounting system from COBOL to the Microsoft.NET environment for a US software house. This project involved redesigning to object oriented architecture and providing a modern graphical user interface while retaining the feel of the application to ease end-user migration to the new product.
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ERP system support
A frame relay link to the Brisbane offices of Mincom International allows Mitrais software engineers to work directly on and support the source code of Mincom’s ERP systems. This is a prime example of a high trust relationship where the Mitrais team is integrated with that of the client. Some examples of the work are:

Ellipse Internationalization
This involved simple COBOL work to remove some embedded literals in the code and replace them with a macro. Some 350 of 1500 components were assigned to Mitrais software engineers to review and convert. The work was undertaken in just over a week with proper internal code review for Quality Assurance.
Mincom SA Payroll
A team for coding and unit testing was formed to support Mincom South Africa for development of its payroll development. This is a very good example of collaborative software development where the project leader was in South Africa, the software architect and designers were in Brisbane while the development team was in Bali.
Ellipse 5.2.3 SP 4 Web View work order resolution
Mitrais staff were deployed to Mincom Brisbane to join the development team for bug-busting Web View work orders for an urgent target date release. The result was a significant decline in the number of outstanding work orders.
Ellipse 5.2.3 upgrade projects
Mitrais software engineers received very positive reviews having been seconded to join the Mincom APAC team in Ellipse upgrade projects at several client sites in Australia.
Ellipse 5.2.3 WO Purging and XML work
Prior to the release of Ellipse 5.2.3 SP2, Mitrais assisted in the resolution of a hundred work orders. Similar work was also conducted for the newly developed XML screens.

Learning institute scheduling system conversion

Mitrais completed the conversion of the Visual Classroom Scheduler from C++ to Java. The application enables universities or schools to effectively manage timetabling, involving rooms, teachers, subjects and classes. A rich user interface, which includes a powerful drag & drop feature, makes scheduling a very easy task for school administrators. The application also provides a mechanism to detect and solve schedule clashes. Powerful reporting and cost analysis tools are provided to users so that optimum use of the resources can be achieved.
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Systems analysis for major Australian ISP

With the ultimate objective of re-writing systems in Microsoft .NET technology, Mitrais was commissioned by an Australian internet service provider to analyze and gather requirements for the operation of its agent resale, survey, and promotional systems. This resulted in the ISP then commissioning Mitrais to enhance the resale system in line with new business processes and to extend the promotional system to give the ISP a streamlined way of collecting survey data and statistical measures of customer satisfaction.
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Update allows easy report creation

Mitrais has converted a Crystal report file to SSRS (SQL Server Reporting Services) equipping our client and its customers with an easy to learn tool that allows the creation of reports quickly. The new report uses the same layout and format as the old reports.
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Mitrais rewrites manufacturer’s system when vendor drops support

When vendor support ceased for a legacy software application, a Queensland-headquartered manufacturer of aluminium boats commissioned Mitrais under a seat outsourcing arrangement to rewrite the application in the latest Microsoft .NET 4.0 desktop technology using DevExpress’ eXpressApp Framework (XAF).
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Code upgrade saves client money and resources

Mitrais undertook the code conversion of an application from 32 bit to 64 bit which was aimed at keeping it up to date. Using PVS (Program Verification System), Mitrais’ developers analyzed and modified those parts of the existing code that were not compatible with the 64 bit environment. Testing was undertaken to ensure a smooth conversion. Mitrais’ client says the 64 bit compatible application will enable its customers to save resources and money.
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Upgrade of a mining software to Microsoft .NET

For an Australian company, Mitrais undertook a six months development project for mining software used by surveyors to collect data. Mitrais upgraded the application to the Microsoft .NET environment, along the way meeting the challenges posed by a lack of documentation for the earlier version of the software.
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Migration to Microsoft .NET 3.5 enables fast and easy website creation

To enable the fast and easy creation of websites, Mitrais migrated the overall infrastructure of an application from Microsoft ASP Classic to Microsoft .NET Framework 3.5 SP1 with C# as the development language.
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Retailer boosts performance with database enhancement

For an Australian based distributor of household goods, Mitrais enhanced a Microsoft SQL Server database system to streamline how the client’s sales force arranges product demonstrations and submits purchase orders. In the absence of adequate information and proper documentation about the earlier system, Mitrais developers minimized the project risk by comparing the outcome of existing scripts with optimized scripts.
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Large-scale legacy system upgrade spearheads long term relationship

In a long term outsourcing engagement, Mitrais has undertaken three major projects. The first of these called for the rewriting software from a legacy X-windows based application and upgrading it to Microsoft .NET technology, as well as making its interface more user friendly. Other projects include the redesign and enhancement of an application with new features, as well as bug fixing, and provision of third level support to the client.
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Installation package development

For a leading software company, Mitrais re-wrote an installation package using Windows Installer XML (WiX) toolset. The modifications were aimed at reducing the ongoing cost of packaging and improving product reliability with the ultimate aim of reducing the turnaround time for building a new package. The previous package used Install Shield.
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Application re-write for vending management system provider

A vending management system provider commissioned Mitrais to upgrade an application to the Microsoft .NET platform from Delphi. The system consists of menus such as reporting, route, machine, product and location management.
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Re-written legacy app goes multilingual

Functional enhancements and performance issues were addressed in the re-write of a legacy application undertaken by Mitrais. The application was upgraded from Microsoft Access to Microsoft .NET Framework 3.5 and Microsoft SQL Server 2008. The project also required user personalization and multilingual capabilities. Mitrais helped implement the application for the client and continues to provide further enhancements to the system.
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Proof delivered that payroll system revision will pay dividends

To prepare for the re-writing of a module of an ERP system using the latest Microsoft technology, Mitrais was engaged to perform various proofs of concept (POC). The project required the replacement of the current framework with DevExpress XAF to streamline risk management processes during the project. DevExpress XAF framework and components helped minimize overall project cost.
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Upgraded ERP system provides new functions for garment company

Upgrading an ERP system from Microsoft Access to Microsoft .NET for a garment company, Mitrais has extended the functionality of the point of sale system so that order data can provide input to an invoice and be used to reconcile payments.
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Application Deployment

Software Development Tools

System Integration

Mobile Applications

Personalized electronic postcard – no stamps required

An Australian printing company commissioned Mitrais to provide solutions to enable its customers to create personalized electronic postcards and have them delivered quickly to Australian addresses. Customers can upload their personal pictures to the web or take pictures with their Windows Mobile devices or iPhones, create a personalized message, add recipient information and send the card over the internet to the printing company which then prints the card and sends it to an addressee in Australia nominated by the customer. This allows the customer to share personal moments from their travels without having to find stamps and a post office to send postcards.
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Mobile survey application enhanced

System traces production data

iPhone app streamlines donations to charity

Among the many innovative smartphone applications which Mitrais has been commissioned to develop is one for an iPhone which streamlines the fund-raising activities of a non-profit organization that raises money for charity. The application is used for tracking donations made using an iPhone and then posting the information about the donations to Facebook and Twitter. The application is available as a free download from iTunes.
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Mobile survey application for food company sales force

Mitrais has developed mobile survey application for a food processing company to support its sales force throughout Indonesia. The application highlights Mitrais’ ability to both develop software and to integrate leading edge third party software to produce a rich user experience. The mobile survey application involves complicated business processing including route planning, scheduling, interactive mobile data collection, data consolidation, synchronization and reporting. Armed with Microsoft PocketPC based devices the sales force visits retail outlets to gather market and sales intelligence. The surveys are synchronized in real time to the regional sales center for the supervisor to generate periodic reports as feedback to the sales team, and also synchronized to the head office for management reporting. The application can be highly customized as regards the questions and also the reporting format, making the system flexible enough to collect data for various market segments or whenever the company launches new products.
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Mobile device lets physician review patient’s condition

Mitrais has extended the capability of its in-house developed medical system to enable a physician to review a patient’s condition through a mobile device. The system is running on Pocket PC device and connected through the core application of medical system using Microsoft .NET Web Service. A common scenario, the system will be deployed to hospitals with a WIFI network.
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Universal ID card in Pocket PC

PT Freeport Indonesia commissioned Mitrais to develop a PocketPC application for employee identification. Complete with a barcode scanner, data synchronization with the server (including a photo), and a policy that each employee has a Barcode-ID Card, the PocketPC is a powerful tool for allowing access to certain areas of the mine site.
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PocketPC data logging system

This was developed as a PocketPC application dedicated to do outdoor data logging for Mine Serve International, a PT. Freeport affiliate company. Complete with data validation and data synchronization with the server, the PocketPC becomes a good data logging tool. It reduces the possibility of logging wrong data and the paperwork required.
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Shipment traceability system

"Mobile" was developed for PT. Philip Morris Indonesia to record the movement of finished products from its factories to distribution warehouses, with emphasis on working in off-line areas. Each PocketPC has a barcode scanner and a facility to automatically synchronize data to the server when it is reconnected to the network.
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e-Business

Web based multi-level marketing application

Mitrais has developed and maintained a web application to support a multi-level marketing business. The hallmarks of this system are its scalability to meet the growing number of members and how it has streamlined the company’s business processes which are hierarchical and extremely complex. The website enables the company to sell its products and store members’ data online. Members are able to access their data and do online purchases in the websites owned by the company, simply with single login details. Moreover, Mitrais also developed multi lingual system to provide content in different languages.
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Personalized electronic postcard – no stamps required

User interface for Bali visitor website

Mitrais was engaged to perform search engine optimization for a number of the websites of an Australian-based web development company. Additionally, Mitrais was commissioned to design a user interface for a website which operates as the storefront for Australian tourists visiting Bali enabling them to order personalized photo books and postcards.
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Fast tracked development of building management solution

A consulting company commissioned Mitrais’ services to develop a building management solution using Aware IM development tools. The Rapid Application Development approach was chosen to speed up the initial development process.
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Content management system embraces other functions

Mitrais provides development, enhancement and maintenance services for the content management system of an Australian based web design company. The system is somewhat different to other CMS products as it combines e-commerce, social media networking and customer relationship management functions.
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Easy to use CMS solutions

Mitrais satisfied the requirements of clients wanting easy to use content management systems for non-technical users by deploying Kentico’s CMS in conjunction with Microsoft ASP.NET
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Online shop can be customized

Mitrais has developed several online shops for clients in Australia using AspDotNetStorefront. This product is well known worldwide as one of the best e-commerce components available within the Microsoft ASP.NET family. Aside from standard features such as shopping cart, payment gateway, and various shipping models. AspDotNetStorefront can be customized to meet the needs of individual clients.
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Communication assistance and language learning tool

Mitrais has worked with Link Learning, a US based company, to develop a product for communication assistance and a language learning tool. The application consists of a web application functioning as a tool to develop materials and to deploy these to different devices such as the iPhone, BlackBerry or Pulse Smartpen.
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Mitrais engineers build a better tendering system

An Australian company providing services to the home building industry has implemented major enhancements, developed by Mitrais, to a web-based tendering system. The application covers the processing of a sales quotation through to the creation of a tender. Apart from general improvement of the systems, the major enhancements to the system also include a calculator for cost estimating and the ability to record all variations to the tender as specified by the client.
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Web-based video directory

Mitrais has created an advanced online web-based directory service which provides video streaming for each company listed as an advertiser. The system uses Microsoft .NET, Microsoft SQL Server 2005 and XHTML and provides access for public visitors, advertisers and administrators. It is built on top of a content management system (CMS).
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NRX global SRL

Mitrais has implemented a powerful sourcing facility in its Visual Parts System (VPS) Delivery™, an electronic solution for visual parts catalogue and maintenance documentation. The product interfaces the main NRX suite with various major Enterprise Resource Planning (ERP) and Enterprise Asset Management (EAM) systems, as well as on-line supply chain solutions. The application was developed on the J2EE platform.
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Better business intelligence with new module

Oniqua Enterprise Analytics is a leader in business intelligence software for capital intensive industries. Its Bid Responder is designed specifically for supplier analysis and consequent business improvement. Mitrais was commissioned to write (to Oniqua's specification) a stand-alone module for RFQ (Request for Quotation) and bidding management. This module is distributed free by Buying Organizations to potential vendors to allow them to respond to RFQ's.
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Integrated approach in mining market place

Mitrais has completed development of a Mining Market Place for a major publicly listed mining company. The system has extensive custom designed functionality and features. These include online product information, web orders, web stock and management of request, contracts, orders, stock, prices, invoices, customer relationships and reports. The benefits provided to the client include integration of their worldwide marketing process, expanded market penetration and improved customer service. The system promotes collaborative transactions whereby the client can negotiate with customers prior to commitments being made or approval given.
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Web application for online transport and travel search

Mitrais has developed a web application for an Australian company which allows users to do online searches for journeys and itineraries for multiple modes of transport, including regional coaches, urban buses and taxis. The application provides information related to events, accommodation, attractions and destination information about cities within a given area.
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Website development for a travel management company

Mitrais was commissioned to develop a website for a company providing travel services in Australia. The website plays a critical role in the company’s marketing activities so the choice of a content management system (CMS) which would allow company staff to update and easily customize static content was important.
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Web application for a training provider

Mitrais has developed a web application for a leading training provider aimed at streamlining communications between the company and its customers. The application allows information to be shared internally, collects customer feedback and provides pre and post training tests aimed at improving training processes.
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User interface design follows completion of website

An Australian company which commissioned Mitrais to develop a building management system has extended the project to include the design of a user interface to that system. Mitrais engineers recommended the design and implemented it using Microsoft Silverlight and Telerik Silverlight. These new projects reflect the client’s satisfaction with an earlier project undertaken by Mitrais to develop the company’s website.
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New point of sale software supports supermarkets

Mitrais re-wrote a point of sale software application in Microsoft .NET 2.0 and using Crystal Reports to replace one originally written in Visual Basic. The applications provide a wide range of support for supermarkets and are accessible from PCs and mobile devices.
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Software development for fashion industry

For a provider of software solutions to the fashion and apparel industry, Mitrais undertook a project to add an SSL certificate on a retail website to ensure secure online transactions through payment gateways. Mitrais was retained under a seat outsourcing arrangement to provide ongoing support for the client’s fashion software solutions.
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Web app enables creation of online store

Mitrais was commissioned to build a web application that allows its client to create an online store. The application enables the client to select and customize products including such functions as product management (color, model, logo image and placement), shopping cart, pricing calculation (items, logos, tax and freight), and e-mail confirmation.
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Personalized electronic postcard – no stamps required

User interface for Bali visitor website

Google optimization

For an Australian-based web development company, Mitrais has been engaged to perform search engine optimization for a number of their websites.
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Specialized Applications

Bug fixing and enhancement of an application

Mitrais was commissioned to maintain and enhance a short messaging application that will extend the functionality of the application to users. By engaging Mitrais to undertake the project, the client was able to deploy its own systems engineers to projects which capitalized on their very specific knowledge of the company and its business processes. The maintenance role included bug fixing, user settings for the client’s user interface and database connection. The changes to features included the ability to send in batches, as well as to pause and stop the process. The enhancements will streamline the entire sending process for the client.
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Web application developed for social media campaign

Mitrais helped a Sydney based digital & social media marketing company to develop a web application to unite its customer’s brand, dealers and consumers. A campaign for one of the marketing company’s customers will showcase the customer’s new product and dealers will be asked to customize one of the products and show the progress online over a period of time. Consumers can view the progress of the dealers’ customization process and vote for their favorite customized product. The winning customized product will then become the major prize for the consumer campaign. The website utilized Facebook Connect to facilitate login for the consumers.
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Kiosk system for mining software licensing

For a UK-based international provider of mining software and consulting services, Mitrais has delivered a system to manage the process of licensing mining software sales through a web application. This ensures a more efficient process for consultants and customers worldwide. The Kiosk License System maintains the customers of the software, the software products to be licensed, the process of license key generation & recording and the process of software maintenance update.
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Tunnel monitoring system uses RFID

Mitrais has delivered a system to monitor person and vehicle traffic across a tunnel system for a company based in San Jose, California. The Tunnel Entry System includes a module to produce an ID card which includes direct connection to a camera system, a module to handle real-time data acquisition to a RFID scanner and a module to continuously synchronize the data across portals. A reporting system performs status tracking and provides a summary of vehicles and persons, as well as scanning and alerting for emergency conditions.
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Real time software for industrial control

For industrial controls specialist, Honeywell Singapore, Mitrais has enhanced an ActiveX component which displays production output in a graphical format. A real time application it accommodates various functions such as the selection of a product type or machine number, right to left graph display selection, adjustment of intervals, inclusion of zero values and calculations based on specific production formulas.
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Project management software for construction companies

Mitrais was commissioned by a software company to develop multi-tenant project management software for construction companies. The major benefit of the new software will be to simplify maintenance of the application which is available as a service (SaaS). The software covers contracts, schedules, cost and materials management as well as daily progress reporting on construction projects.
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Customizable reports, as and when required

Mitrais was commissioned to create a reporting platform that allows a company to efficiently develop and deploy highly customizable reports for its clients. Once the framework is installed on the client’s server, new report plug-ins can be delivered via the internet. The Scheduling Report Framework (SRF) allows each plug-in to run as scheduled using standard triggers such as daily, weekly, monthly or customized triggers such as every 21st and 22nd of each month or every Wednesday and Tuesday of each week.
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Vehicle tracking and monitoring system for transport services company

Mitrais has worked with an Australian-based advanced voice and data technology integrator to produce a mobile BlackBerry application which is used as a vehicle tracking and monitoring tool. The development is a part of a project to optimize planning and monitoring systems for a transport services company. The application provides real-time updates on the location of each of the company's trucks and vehicles, enables the company to contacts the drivers and produces detailed reports on vehicle status and productivity.
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Software as a Service enhancement allows vetting of suppliers

Mitrais has undertaken a seat outsourcing project to maintain and enhance a Software-as-a-Service (SaaS) application that enables chief marketing officers (CMOs) and chief procurement officers (CPOs) to evaluate the performance of their key suppliers.
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Cataloguing and inventory apps maintained under seat outsourcing arrangement

Mitrais was engaged in a six months seat outsourcing project, subsequently extended for a further six months, to maintain two applications used for cataloguing and inventory analysis.
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Rewards for loyal customers

Mitrais developed a prototype application for a digital printing company to enable its clients to redeem loyalty points. The system enables participants to earn and redeem the points when they do business with registered retailers.
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National view of animal health and disease tracking

Mitrais has completed a Microsoft .NET web based Epidemiology Reporting System designed to collect test data from across Indonesia to provide a national view of animal health and the tracking of diseases such as H5N1 (avian flu), H1N1 (swine flu) and rabies to help control outbreaks and coordinate treatment. The system also allows the data to be collated by the Australian Animal Health Laboratory (AAHL) which monitors animal health across the Asia Pacific region. A second phase of the system development project is a client based version of the software to support the smaller laboratories in Indonesia and allow for field work where Internet access is not available or is intermittent. This version of the system allows the data to be stored locally and then transmitted when a connection is available. The system then integrates the new data as well as updating the local client.
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iPhone apps highlight diversity of user experience

Mitrais has developed several applications for the iPhone platform, including an application that uses the iPhone camera device as well as the accelerometer sensor for user interaction. It allows the object captured in the camera to be magnified. Other applications which Mitrais has developed include one that accesses an iPod media library to retrieve user media files and another that interacts with the iPhone GPS hardware and Google Maps API to retrieve and display user locations on maps. It also will show the user any Point of Interest nearby the user’s current location. The applications capitalize on the iPhone’s strong user experience feature - animation and audio library are commonly used in the applications to highlight the experience.
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Support and maintenance of a retail sales system

Using seat outsourcing to engage Mitrais’ services, a client enhanced its retail sales system to support sales generated by more than 800 consultants each of whom has numerous customers. The client’s custom application consists of several modules including sales and product inventory records, customer and retailer consultant management, as well as a back office module.
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Internet messenger application for online product technical support

A tight budget with an aggressive timeframe of less than one month characterized an innovative project which Mitrais undertook to develop a communications application for organizations needing an online product technical support function. Mitrais helped to develop the architecture for the application which integrated our client’s existing messaging server with the Microsoft Office Communication Server (OCS) platform. This integration allows the use of OCS messaging features and also extends the potential user base for the application to all other Microsoft OCS users. The underlying technology used for this project is XML messaging with Web Services’ SOAP. The application streamlines technical support of a product enabling an organization’s support staff to communicate with its customers or collaborate with other support personnel. Communication takes place through a TCP/IP network whereby customers can use their Web browser to chat. Think of Yahoo Messenger with a chat transfer capability and you have some idea of the product’s functionality. Mitrais’ client is a software company which sells the Chat application to any manufacturer needing an online Product Technical Support function. Mitrais’ client says the application is excellent from a design and interoperability standpoint, especially considering the technology was new when the application was developed.
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Support and maintenance of an SMS gateway based system

Mitrais has been providing enhancement and defect fixes on an SMS gateway based system for an Australian client through seat outsourcing services. The product is an SMS gateway system accessible by the client’s customers. Each customer has an account and credits assigned to it. The customers are able to use the product themselves or sell the service to a third party. The product is a Java based application and the technology used includes EJB, Spring MVC and Hibernate.
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Better performance for student management system

The brief from the Mitrais client which provides services to educational institutes was to enhance, implement, and maintain a student management system. Up to date technology would allow faster access, better performance and an improved look and feel.
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Microsoft Word add-ins for marking system

Mitrais has completed the second stage of ReMarks Microsoft Word Add-Ins for ReMarksPDF Pty Limited. The application is being trialed at Deakin University, Central Queensland University and at the University of New England. ReMarks is a user friendly additional application for Microsoft Word 2007 designed for educators to allocate, annotate, collaborate, check citations, moderate and report on student electronic assessment submissions. Written in C# (using the Microsoft SDK for Open XML formats) ReMarks Add-Ins is developed in Microsoft .NET 3.5 and VSTO 3.0 framework by using Microsoft Visual Studio 2008. ReMarks is equally useful for business and government users. It can be run individually or integrated with an enterprise level e-submission assessment system.
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Manufacturer commissions automatic reporting

Mitrais was commissioned by a manufacturing company to modify its recommended orders batch program to automatically run a specialized report needed by the client, thus saving the time previously required to run the report manually.
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Production kept on track with data on available materials

Mitrais was commissioned by a manufacturing company to create purchasing reports that enable the client to monitor and analyze the number of items to be purchased. By having storage and purchase reports, the goods required for production are constantly monitored. This prevents the client from losing time and money through a lack of goods, spare parts or materials required for production.
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Seat outsourcing engagement for re-write of estimating app

Mitrais has rewritten an application on the Microsoft .NET 3.5 platform which is used each day for estimating by hundreds of engineering companies. The new version allows users to choose a wide range database management systems including SQLite, Microsoft SQL Server or Oracle, is packed with new enterprise features and offers enhanced performance over the previous version. It is also one of the first large desktop applications developed with Windows Presentation Foundation (WPF) technology.
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Contacts and Services Management Application for Spinal Cord Injury Support

With a short development timeframe Mitrais software engineers recently turned to the RAD tool Microsoft Access 2003 to develop a very small-scale application which links people with spinal cord injury to services available to them, as well as to donors and support staff. An important consideration was the separation between the database (tables) and user interface (forms and reports) to enable multiple user access and simplify backup process. The two month project was undertaken on a time and materials basis.
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INTERNAL LINKS

Mitrais Public Holiday List 2012

USEFUL LINKS

International Function Point Users Group
The Rust Report
Recognition of Intellectual Property Rights in Indonesia