Since 2000 Mitrais has undertaken a wide variety of projects as outlined in the following synopses

Enterprise applications


Component development for HR module

Mitrais undertook a fixed price project to develop several client-specific components for the HR module of a major ERP application. The short project duration with several components and resources included the construction of many complex scenarios for unit testing.
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Fixed price project to customize maintenance application

Mitrais undertook a fixed price project to customize the maintenance modules of a major ERP application used by a prominent Australian energy company.
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Expediting module enhanced for onsite receiving

Mitrais undertook customized enhancements to a tier one ERP system so that the Expediting Module can support onsite receiving.
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Ellipse hosting

Mitrais assisted an Australian mining company to install and implement Ellipse with Indonesian Payroll when they acquired a mine in Indonesia. Subsequently Mitrais assisted the Indonesian entity to move the instance of Ellipse to hosted facilities at the Mitrais data center when the Australian company sold the mine.
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Code Compile project

Mitrais has been engaged on a seat outsourced contract to compile source code for a medical solution. The goal of the project is to obtain a working copy of the application which currently contains errors. Mitrais has been asked to review, re-compile and test the code to deliver a mature, working application. Mitrais will also fix outstanding bugs and make enhancements to some application modules to ensure a zero defect application which able to smoothly support the client’s operations.
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Rapid application development

A consulting company decided that it required Mitrais’ support to develop a building management solution using Aware IM development tools. The Rapid Application Development approach was chosen to speed up the initial development process.
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Data Migration Tool

Mitrais built a data migration tool which converts data files from a particular application to a new and completely restructured database. The migration tool can perform analysis, normalization, clean-up and integrity checks on the existing data file.
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CRM and MOSS Integration

Mitrais has developed an application which integrates Microsoft’s SharePoint Server and MS CRM 4.0. Data entered to MOSS will be fed to MS CRM which functions as data container. The aim of the project is to increase efficiency through process automation. Previously the client sent data through the postal service which was then manually entered into the system.
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Billing for ERP application

Mitrais undertook a time and materials project to develop a billing system for an ERP application. The project of nearly two years duration included construction and design of the system and provision of post-development support.
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User friendly interface improves productivity

By developing a more user friendly interface to a client’s ERP system, Mitrais helped to simplify work processes and reduce complaints from users, thereby improving the productivity. The new interface to the ERP system was developed using .NET 2005, ASPX, C#, SQL Server 2005 and Crystal Reports. Inclusion of a spell checker has helped ensure the accuracy of information input to the ERP system.
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New reports system easier to deploy and maintain

Mitrais was commissioned to create a new reporting system by a company providing services to educational organizations. The new system needed to ensure ease of maintenance and deployment of customized reports. These goals were achieved by adopting MS SQL Server Reporting Services and by building a configurable report deployment tool using .NET 3.5.
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From Legacy to Service Oriented Architecture (SOA) System Upgrade

Mitrais has successfully upgraded the ERP used by Cement Industries of Malaysia Berhad (CIMA). The new system went live at 3 different sites. Although there were a number of challenges associated with the three month project, Mitrais succeeded in bringing the project in on time and on budget. According to Hasni Halim, CIMA Project Manager, the upgrade moved CIMA from a legacy system to a SOA. Now users are able to utilise the updated integrated features of various modules such as Asset & Work Management, Supply Chain Management, Financial Management and Human Resources Management. The project was undertaken by a joint team of 15 staff from CIMA and Mitrais.
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Advanced Funds Sufficiency Checking

Mitrais has successfully developed an Advanced Funds Sufficiency Checking Module for inclusion into Mincom International Limited latest version of the Ellipse ERP system. The Funds Sufficiency Checking module is designed to increase the functionality of the Ellipse product in terms of cost control and is required by Mexican and Colombian government entities. The development includes two new modules of the Entity Budget and Funds Authorization that are required in the funds checking process. This was a major piece of software development done collaboratively with Mincom's office in Brisbane, Australia (project management and architecture) and Latin America (project sponsor and system analyst). The total effort by Mitrais software developers alone was over 2000 man-days.
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Advance Training Management - For ERP developer Mincom International

Mitrais under took customer enhancements to the Mincom's ERP system Ellipse. The enhancements met Learning Management changes requested by Australian utility companies ENERGEX and Ergon Energy. The enhancements extended and replaced existing Training system functionality provided by Ellipse. The front-end of the application was web-based and the back-end developed using COBOL. The total effort by Mitrais developers exceeded 1000 man-days.
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Factory Reporting System

Mitrais has successfully completed a Factory Reporting System (FRS) for Philip Morris Indonesia. The system streamlines and automates data gathering processes from the production floor and provides rich reporting capabilities to supervisors and management groups. Production information, such as tobacco material usage, non-tobacco material usage, filter-maker-packer-ripper production flows, wastage and other vital information are captured by the system. The reporting module gives detailed and accurate views of daily activities, such as machine efficiency, machine utilization, factory utilization, material usage, finished goods, and executive summaries. The system implementation has been rolled out to Philip Morris Malaysia and a local customization has also been undertaken for the version to be used by Philip Morris Korea.
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Shipment Traceability System (STS)

Mitrais has completed a Shipment Traceability System (STS) for Philip Morris Indonesia (PMI). STS is designed as a client-server application dedicated to improve outbound trace ability of finished goods. It provides PMI line management with valuable information in tracing production details (such as production code, machine used, date shipped et cetera) of finished goods. The application is utilised for both export and domestic shipments. This system implementation has been rolled out to Philip Morris Malaysia, Philippines, Vietnam and Korea. This year it will be rolled out further to China and Pakistan.
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Philip Morris Indonesia - Bapeksta

Mitrais has successfully developed a system for Philip Morris Indonesia to manage duty exemption from Bapeksta (the Indonesian Government Agency of Finance Data Processing and Export Facilities). Philip Morris will use the system to monitor, calculate and generate complex Indonesian Government Customs Reports, so that import duties can be tracked and reclaimed as soon as possible. The system has 2-tier application architecture using MS SQL Server 7.0 and MS Access front-end. It runs on MS Windows NT 4.0 clients. It was developed using Mitrais' RUP small project methodology.
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Contract Requisition

Major enhancements to the Contract Requisition module of an ERP application to incorporate new fields and modify business rules to meet company specific requirements.
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Data Migration

For a major utilities operation in the Philippines, Mitrais designed and created batch programs written in VB to migrate data from legacy systems into a new ERP application. The data included Catalogue, Inventory, Purchasing, General Ledger, Journal Holding and Fix Assets data.
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Finance System Enhancements

For the same utilities operation Mitrais developed COBOL batch programs to collect and consolidate Gains/Loss on Foreign exchange in their ERP application. Every month the programs would collect FOREX data and create corresponding journals for reallocation.
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Human Resources System Modification

For the Indonesian operation of a US based multinational, Mitrais enhanced the ERP applications HR system to include additional custom functionality. Mitrais used VB to create the new functionality and integrated to the ERP applications database and security module using the ERP systems toolkit.
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Indonesian Payroll Customization

For a major international EAM application vendor, Mitrais designed and developed the Indonesian version of their Payroll system. Significant modifications were made to increase the field size of amounts to accommodate the Indonesian Rupiah, provide the facility for multi-currency salary disbursements, cater for Indonesian specific tax calculations and add Indonesian statutory reporting capabilities.
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Indonesian Customs and Transport Consolidation

For the same EAM application, Mitrais modified the Customs module to enhance the functionality so it complies with Indonesian requirements. Enhancements include a Transactionless Purchase Order, Insurance Cost Accounting, actual freight/volume cost, change customs terminology, use customs w/- no Freight A/C and the addition of several new interactive processing actions.
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Modify ERP Financials

For a multinational operation in Thailand, Mitrais modified their ERP systems Finance module to accommodate the Thai statutory regulation of cheque numbers being 7-digit. A Thai electricity utility subsequently requested the same solution, adding further enhancements to incorporate additional processing options.
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Indonesian Financials System Customization

Mitrais customized invoice screens in an ERP application for a leading US-headquartered mining company to allow incorporation of faktur pajak (the information the Indonesian Government requires for withholding tax) into the invoice.
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Medical systems


Company Specific Hospital Information System

Company Specific Hospital Information System - Mitrais has upgraded the hospital information management system used by a large gas processing plant in Indonesia. This system was originally written in house. As part of a major system upgraded Mitrais rewrote the system also implementing many customer specific enhancements and interfaced it to the clients ERP system.
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Mitrais Hospital Information System (M-HIS)

Mitrais undertook the project to implement M-HIS in the Klinik Kardiovaskular (Cardiovascular Clinic) - Hospital Cinere in Jakarta, Indonesia. M-HIS is an affordable, high quality software package that integrates all points of care within a hospital, from patient administration and care management, to medical materials control. The implementation in KKV-HC went a step further by enriching M-HIS features to cover the cardiovascular treatment and care process. The integration of the system with a 3rd party financial system (MYOB Enterprise V3) provides seamless integration between clinical and financial operations, allowing the client to achieve optimum implementation benefits. Key financial information, such as customer and tariff lists, invoices and purchase information is synchronized between the two systems, ensuring maximum integration between the medical administration and back office financial support. The product is a Java Platform Enterprise Edition (Java EE) based application, ensuring maximum portability of hardware, operating system and supporting software choices, as well as maximum scalability to handle heavy loads. It is a web application which is browser-based, eliminating the need to install client software on multiple PCs, to reduce maintenance and support requirements.
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Medical System

Mitrais has written from the ground up a corporate medical system. The system is designed for organisations which must maintain medical facilities for their staff in remote locations e.g. mining, and oil and gas companies. The system comes in three version Clinic, Standard and Industrial. The Industrial version includes extensive Occupational Health features. The system has been installed for three clients. The system is designed to interface to major ERP systems including SAP, Oracle and Mincom.
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Legacy systems conversion & support


Code Conversion

Mitrais undertook the code conversion of an application from 32 bit to 64 bit which was aimed at keeping it up to date. Using PVS (Program Verification System), Mitrais’ developers analyzed and modified those parts of the existing code that were not compatible with the 64 bit environment. Testing was undertaken to ensure a smooth conversion. Mitrais’ client says the 64 bit compatible application will enable its customers to save resources and money.
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Upgrade of a mining software to .NET

For an Australian company, Mitrais undertook a six months development project for mining software used by surveyors to collect data. Mitrais upgraded the application to the .NET environment, along the way meeting the challenges posed by a lack of documentation for the earlier version of the software.
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Migration to .NET 3.5

Mitrais has migrated the overall infrastructure of an application from ASP Classic to Microsoft .NET Framework 3.5 SP1 with C# as the development language. This application is used to enable people to easily create websites.
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Retailer boosts performance with database enhancement

Mitrais has completed a project to enhance a Microsoft SQL Server database system and thereby streamline how the client’s sales force arranges product demonstrations and submits purchase orders. In the absence of adequate information and proper documentation about the earlier system, Mitrais developers minimized the project risk by comparing the outcome of existing scripts with optimized scripts. The client distributes household goods throughout Australia.
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Large-scale legacy system upgrade spearheads long term relationship

Mitrais has been commissioned to provide services to an Australian company under a comprehensive outsourcing engagement totaling some 8100 man days and further demonstrating the high trust, long term relationships at which Mitrais excels. Three teams of developers under the direction of Mitrais project managers are undertaking several projects. The first of these includes rewriting software from a legacy X-windows based application and upgrading it to .NET technology, as well as making its interface more user friendly. Other projects include the redesign and enhancement of an application with new features, as well as bug fixing, and provision of third level support to the client.
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Installation package development

For a leading software company, Mitrais re-wrote the installation package using Windows Installer XML (WiX) toolset. The modifications were aimed at reducing the ongoing cost of packaging and improving its reliability with the ultimate aim of reducing the turnaround time for building a new package. The previous package was using Install Shield.
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Seat Outsourcing engagement for application re-write

Mitrais has rewritten an application on the Microsoft .NET 3.5 platform which is used each day for estimating by hundreds of engineering companies. The new version allows users to choose a wide range database management systems including SQLite, SQL Server or Oracle, is packed with new enterprise features and offers enhanced performance over the previous version. It is also one of the first large desktop applications developed with Windows Presentation Foundation (WPF) technology.
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Application re-writes

A vending management system provider commissioned Mitrais to upgrade an application to the .NET platform from Delphi. The system consists of menus such as reporting, route, machine, product and location management.
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New point of sale software supports supermarkets

Mitrais was asked to re-write a point of sale software application. The new system written in .NET 2.0 and using Crystal Reports replaces one originally written in Visual Basic. The applications provide a wide range of support for supermarkets and are accessible from PCs and mobile devices.
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Re-written legacy app goes multilingual

Functional enhancements and performance issues were addressed in the re-write of a legacy application undertaken by Mitrais. The application was upgraded from Microsoft Access to .NET Framework 3.5 and SQL Server 2008. The project also required user personalization and multilingual capabilities. Mitrais helped implement the application for the client and continues to provide further enhancements to the system.
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Proof delivered that payroll system revision will pay dividends

To prepare for the re-writing of a module of an ERP system using the latest Microsoft technology, Mitrais was engaged to perform various proofs of concept (POC). The project required the replacement of the current framework with DevExpress XAF to streamline risk management processes during the project. DevExpress XAF framework and components helped minimize overall project cost.
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Compiler Upgrade

Mitrais has undertaken a code upgrade project for a UK-headquartered provider of mining software and consulting services. The code of the existing applications and libraries was upgraded so that new compilers can be developed using Microsoft Visual Studio 2005. The project involved more than 40 Microsoft Visual Studio applications written in Visual C++ and FORTRAN code. Its objective is to  ensure all applications are based on the latest technology and as well as supporting Unicode for internationalization.
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Geological modeling and mine design system upgrade using Visual Studio .NET 2008

Mitrais is currently undertaking a major upgrade from legacy X-windows based application into .NET application using the cutting edge Visual Studio .NET 2008 (previously known as Orcas). Working remotely from Bali, Mitrais set up VPN connection for VS.NET 2008 to be able to work with the Team Foundation Server (TFS) at client premise. The collaborative software development using VS.NET 2008 and TFS provides quality work process and product by utilizing its source control, work item, unit testing, code coverage, code analysis and nightly build integration. When it all comes into one integrated development environment, VS.NET 2008 provides developer efficiency with the enhanced feature, usability and robustness.
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POS System for Innovative Retailing

An Australian Retailer has engaged an outsource project with Mitrais to modify a Web-based Point of Sales (POS) system. The nature of the client's business requires them to constantly expand their list of suppliers and their system as it stood was unable to provide them with the capabilities required. The Mitrais team were successful in providing the company with the capabilities they needed in their system and now the company is in the process of migrating from legacy system to open source .NET solutions.
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Accounting System Conversion

Mitrais has recently completed the conversion of an Accounting System from COBOL to the Microsoft.NET environment for a US Software House. This project involved redesigning to an object oriented architecture and providing a modern graphical user interface while retaining the feel of the application to ease end-user migration to the new product.
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ERP System Support

Mitrais has established & trained a team to provide support for a major ERP system vendor, Mincom International Pty Ltd in Brisbane, Australia. A Frame relay link into the client’s office allows the Mitrais software engineers to work directly on the client’s source code. This is a prime example of a high trust relationship where the Mitrais Team is integrated with that of the client. Some examples of the work are:


  • Ellipse Internationalization
  • Simple COBOL works to remove some embedded literals within the code and replace them with a macro. Some 350 out of 1500 components have been assigned to Mitrais Software Engineers to review and convert. The work has been done in a very short period (just over a week) with proper internal code review for Quality Assurance.
    Mincom SA Payroll - a team for coding and unit testing was formed to support Mincom South Africa for their payroll development. This is a very good example of CSD (Collaborative Software Development) where the project leader is in South Africa, the Software Architect and Designers are in Brisbane while the development team is in Bali. Mitrais has successfully supported the first phase of this project and will be involved in the next phases.
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  • Ellipse 5.2.3 SP 4 Web View work order resolution
  • A team of Mitrais staff was sent to Mincom Brisbane to join the development team for bug-busting Web View work orders for an urgent target date release. The team was out placed for one month and sent back home after the number of outstanding work orders has been decreased significantly.
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  • Ellipse 5.2.3 upgrade projects
  • A number of Mitrais Software Engineers were seconded to join Mincom APAC team in a number of Ellipse upgrade projects on client sites in Australia. Some individuals were performing like stars as appreciated by the project managers and the clients after a successful go-live.
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  • Ellipse 5.2.3 WO Purging and XML work
  • Prior to the release of Ellipse 5.2.3 SP2 in October last year, Mitrais was asked to assist in the resolution of a hundred Work Order for this new development. A similar work for the newly developed XML screens was also conducted early last year.
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Visual Classroom Scheduler

Learning Institute Scheduling System Conversion - Mitrais has successfully completed the conversion of Visual Classroom Scheduler from C++ to Java. The application will enable universities or schools to effectively manage timetabling, which involves rooms, teachers, subjects and classes. The rich user interface, which includes its famous drag & drop feature, has made scheduling a very easy task for school administrators. The application also provides a mechanism to detect and solve schedule clashes. Powerful reporting and cost analysis tools are provided to users so that maximum utilization of the resources can be achieved. The demo version is now available for download from the vendor’s web site (www.vss.com.au). Although it has just recently been deployed, its attractive features have created enquiries and downloads by prospective clients.
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Software development tools


Gentleware Poseidon 2.0 Plugins

Mitrais has been providing world class quality ‘plugins’ for Gentleware’s main product: Poseidon for UML. Poseidon is a promising, internationally recognized modelling tool which is gaining its acceptance in software developer's community globally. A plugin is simply a program which will extend the core functionality of Poseidon and thus increases software developer’s productivity. Mitrais was chosen to develop plugins for variety of languages such as VB.NET, C#, CORBA IDL, Delphi, and many more. The plugin is developed using Java 2 Standard Edition.
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System integration


Mitrais has successfully undertaken integration projects for companies wishing to ensure cohesive operations and to maximize ROI on their IT investment. These include:

  1. Integration of Oracle Financials to the EAM System for a major transportation operation in Hong Kong.
  2. Integration of an ERP applications inventory system with a Supply Chain Management tool for an Australian software vendor.
  3. For the Indonesian operation of a US based multinational, Mitrais developed batch interfaces in COBOL to extract Supply journals from an EAM application and feed the data into their financial system.

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Mobile applications


PDA Web Access to Risk Management Software

Mitrais was asked by a provider of risk, incident and issue management solutions, to extend the accessibility of the existing application to mobile users. A major challenge was how to exploit the limited capabilities of the device. The initiative was then driven to create from a PC application a simple, easy and convenient web application. Mitrais developed the application for a PDA sized browser while meeting key criteria including dividing pages into usable but limited size portions, using existing tables and forms and keeping the number of keystrokes to a minimum to optimise usability.
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A Mobile Sales Application

Mitrais has developed mobile survey application for a food processing company to support its sales force throughout Indonesia. The application highlights Mitrais’ ability to both develop software and to integrate leading edge third party software to produce a rich user experience. The mobile survey application involves complicated business processing including route planning, scheduling, interactive mobile data collection, data consolidation, synchronization and reporting. Armed with Microsoft PocketPC based devices the sales force visits retail outlets to gather market and sales intelligence. The surveys are synchronized in real time to the regional sales center for the supervisor to generate periodic reports as feedback to the sales team, and also synchronized to the head office for management reporting. The application can be highly customized as regards the questions and also the reporting format, making the system flexible enough to collect data for various market segments or whenever the company launches new products.

To provide a rich user experience in the desktop application, Mitrais integrated NetAdvantage software from Infragistics, the market leader in the presentation layer components industry for more than a decade. NetAdvantage provides the most comprehensive set of components for quickly building and styling commercial class user interfaces for Windows Forms, ASP.NET, JSF and WPF applications. These components are flexible enough to be customized and extended to meet user requirements. The best feature of NetAdvantage is that Infragistics has its own application styling framework. It is a stand-alone function that allows the creation of themes for an application. Themes are read during run-time so users don’t need to re-compile if they want to change the theme of their application.
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Medical System Extension on Microsoft Pocket PC and .NET Web Services

Mitrais has extended the capability of our in-house developed medical system to enable the physician to review a patient’s condition through a mobile device. The system is running on Pocket PC device and connected through the core application of medical system using Microsoft .NET Web Service. A common scenario, the system will be deployed to hospitals with a WIFI network. The medical system extension on Pocket PC is developed using Microsoft .NET technology.
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Universal ID Card

This was developed as a PocketPC application for PT. Freeport Indonesia for employee identification. Complete with barcode scanner, data synchronization with the server (including a photo), and a policy that each employee has a Barcode-ID Card, the PocketPC becomes a powerful tool for allowing access to certain areas of the mine site.
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PocketPC Logging System

This was developed as a PocketPC application dedicated to do outdoor data logging for Mine Serve International, a PT. Freeport affiliate company. Complete with data validation and data synchronisation with the server, the PocketPC becomes a good data logging tool. It reduces the possibility of logging wrong data and the paperwork required.
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Shipment Traceability System

"Mobile" was developed for PT. Philip Morris Indonesia to record movement of finished products from its factories to distribution warehouses, with emphasis on working in off-line areas. Each PocketPC has a barcode scanner and a facility to automatically synchronize data to the server when they are reconnected to the network.
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Financial services


Financial Services System

Mitrais has rewritten the enterprise system for an Australian Financial Services Company under a fixed price contract. The software was delivered on Time and Budget. The project was valued at $250,000
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e-Business


Web application for a training provider

Mitrais has developed a web application for a leading training provider aimed at streamlining communications between the company and its customers. The application, using PHP and MySQL, allows information to be shared internally, collects customer feedback and provides pre and post training tests aimed at improving training processes.
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Personalized electronic postcard

An Australian printing company commissioned Mitrais to provide solutions to enable its customers to create personalized electronic postcards and have them delivered quickly to Australian addresses. Customers can upload their personal pictures to the web or take pictures with their Windows Mobile devices or iPhones, create a personalized message, add recipient information and send the card over the internet to the printing company which then prints the card and sends it to an addressee in Australia nominated by the customer. This allows the customer to share personal moments from their travels without having to find stamps and a post office to send postcards.
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A web site to build a web site

Mitrais was commissioned to build a web application that allows its client to create an online store. The application enables the client to select and customize products including such functions as product management (color, model, logo image and placement), shopping cart, pricing calculation (items, logos, tax and freight), and e-mail confirmation.
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Software development for fashion industry

For a provider of software solutions for the fashion and apparel industry, Mitrais has undertaken a project to add a SSL certificate on a retail website to ensure secure online transactions through payment gateways. Mitrais is retained under a seat outsourcing arrangement to provide ongoing support for the client’s fashion software solutions.
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Web based multi level marketing application

Mitrais has developed and maintained a web application to support a multi-level marketing business. The hallmarks of this system are its scalability to meet the growing number of members and how it has streamlined the company’s business processes which are hierarchical and extremely complex. The website enables the company to sell its products and store members’ data online. Members are able to access their data and do online purchases in the websites owned by the company, simply with single login details. Moreover, Mitrais also developed multi lingual system to provide content in different languages.
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Development, enhancement and maintenance for a web design company providing content management systems

Mitrais provides development, enhancement and maintenance services for the content management system of this Australian based web design company. The system is somewhat different to other CMS products as it combines e-commerce, social media networking and customer relationship management functions. The product was developed on top of Microsoft .NET 3.5 and MS SQL Server.
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Web development with Kentico

Mitrais had undertaken several web development projects for Australian organizations using ASP.NET in conjunction with content management systems from Kentico. These clients required ease of use for non-technical users, non-complex programming, and complete solutions without having to purchase additional software.
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Website development using AspDotNetStorefront

Mitrais has developed several online shops for clients in Australia using AspDotNetStorefront. This product is well known worldwide as one of the best e-commerce components available within the ASP.NET family. Aside from standard features such as shopping cart, payment gateway, and various shipping models. AspDotNetStorefront can be customized to meet the needs of individual clients.
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Communication assistance and language learning tool

Mitrais has worked with Link Learning, a US based company, to develop a product for communication assistance and a language learning tool. The application consists of a web application functioning as a tool to develop materials and to deploy these to different devices such as the iPhone, BlackBerry or Pulse Smartpen. The technologies used for this product include PHP, MySQL, Objective C and Java.
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Web-based system enhancement

An Australian company providing services to the home building industry has implemented major enhancements, developed by Mitrais, to a web-based tendering system. The application covers the processing of a sales quotation through to the creation of a tender. Using .NET 3.5, SQL 2005 and Ajax Toolkit 1.0, the Mitrais team of three software engineers updated an earlier system. Apart from general improvement of the systems, the major enhancements to the system also include a calculator for cost estimating and the ability to record all variations to the tender as specified by the client.
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Web-based Video Directory

Mitrais has created an advanced online web-based directory service which provides video streaming for each company listed as an advertiser. The system uses Microsoft .NET, Microsoft SQL Server 2005 and XHTML and provides access for public visitors, advertisers and administrators. It is built on top of a content management system (CMS).
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NRX Global SRL

Mitrais undertook a 10-month project to provide a powerful sourcing facility in its Visual Parts System (VPS) Delivery™, an electronic solution for visual parts catalogue and maintenance documentation. The product interfaces the main NRX suite with various major Enterprise Resource Planning (ERP) and Enterprise Asset Management (EAM) systems, as well as on-line supply chain solutions. The application was developed on the J2EE platform by a team of 9 Software Engineers.
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BICC Website

Bali International Convention Centre (BICC) embarks the year 2002 with a new look on its web site. Professionally designed and developed by the Mitrais web development team, the site portrays the desired characteristics, simple yet elegant. The development took 3 weeks to complete and was followed by deployment to a US based web hosting company. The newly launched site (http://www.baliconvention.com) has attracted more than 15,000 hits in a 3-week time frame, and has created great enthusiasm within its sister companies (BICC is affiliated with the Sheraton hotel chain). Backed up by solid experience, Mitrais has been delivering effective, value-added web applications for its customers and BICC is an example.
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Oniqua Bid Responder

Oniqua Enterprise Analytics is a leader of Business intelligence Software for capital intensive industry. Bid Responder is designed specifically for supplier analysis and consequent business improvement. Mitrais were commissioned to write (to Oniqua's specification) a stand-alone module for RFQ (Request for Quotation) and bidding management. This module is distributed free by Buying Organizations to potential vendors to allow them to respond to RFQ's.
The application was developed in Java 2 Standard Edition in 3 months by a team of 4 Software Engineers. Mitrais used the Rational Unified Process methodology. It proved to be as effective for a light and rapid project as it is for larger projects. Rational Rose was used as the development tool.
Vendor Trader is now available for download from www.oniqua.com
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Development of Mining Market Place

Mitrais has completed development of a Mining Market Place for a major publicly listed mining company. The system has extensive custom designed functionality and features. These include online product information, web orders, web stock and management of request, contracts, orders, stock, prices, invoices, customer relationships and reports. The benefits provided to the client include integration of their worldwide marketing process, expanded market penetration and improved customer service. The system utilizes the Java 2 Platform, Enterprise Edition (J2EETM ) and promotes Collaborative Transactions whereby the client can negotiate with customers prior to commitments being made or approval given.
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V-CAT

An Internet based central materials catalogue that facilitates remote materials cataloguing services for ERP/EAM applications. Developed for an Australian specialist materials consulting firm, VCAT can also be the master catalogue for e-Commerce service providers enabling standardized structure for vendor product data and integration with ERP/EAM applications.
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Specialised applications


Seat Outsourcing for application maintenance

Mitrais was engaged in a six months seat outsourcing project, since extended for a further six months, to maintain two applications used for cataloguing and inventory analysis. The applications were built on .NET and Java platforms respectively.
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User interface design

An Australian company which commissioned Mitrais to develop a building management system has extended the project to include the design of a user interface to that system. Mitrais engineers recommended the design and implemented it using Microsoft Silverlight and Telerik Silverlight. These new projects reflect the client’s satisfaction with an earlier project undertaken by Mitrais to develop the company’s website.
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Rewards for loyal customers

Mitrais developed a prototype application for a digital printing company to enable its clients to redeem loyalty points. The system enables participants to earn and redeem the points when they do business with registered retailers. It was developed using Microsoft .NET 3.5 SP1, C# and Microsoft SQL Server 2005 as the data repository.
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System Tracks Animal Health

Mitrais has completed a .NET web based Epidemiology Reporting System (InfoLab Plus). The system is designed to collect test data from across Indonesia and collate it in a central repository to allow a national view of animal health and the tracking of diseases such as H5N1 (avian flu), H1N1 (swine flu) and rabies to help control outbreaks and coordinate treatment. The system also allows the data to be collated by the Australian Animal Health Laboratory (AAHL) which monitors animal health across the Asia Pacific region.

A second phase of the InfoLab Plus system is a client based version of the software to support the smaller laboratories in Indonesia and allow for field work where Internet access is not available or is intermittent. This version of the system allows the data to be stored locally and then transmitted when a connection is available. The system then integrates the new data as well as updating the local client.
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Contacts and Services Management Application for Spinal Cord Injury Support

With a short development timeframe Mitrais software engineers recently turned to the RAD tool Access 2003 to develop a very small-scale application which links people with spinal cord injury to services available to them, as well as to donors and support staff. An important consideration was the separation between the database (tables) and user interface (forms and reports) to enable multiple user access and simplify backup process. The two month project was undertaken on a time and materials basis.
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iPhone Applications

Mitrais has developed several applications for the iPhone platform, including an application that uses the iPhone camera device as well as the accelerometer sensor for user interaction. It allows the object captured in the camera to be magnified. Other applications which Mitrais has developed include one that accesses an iPod media library to retrieve user media files and another that interacts with the iPhone GPS hardware and Google Maps API to retrieve and display user locations on maps. It also will show the user any Point of Interest nearby the user’s current location. The applications capitalize on the iPhone’s strong user experience feature - animation and audio library are commonly used in the applications to highlight the experience.
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Support and maintenance of a retail sales system

Using seat outsourcing as its way of engaging Mitrais’ services, our client is enhancing its retail sales system and fixing any defects so it will be able to comfortably support sales achieved by more than 800 consultants each of whom has numerous customers. The client’s custom application consists of several modules such as sales and product inventory records, customer and retailer consultant management, as well as a back office module. The application is a Microsoft based desktop application written in C# and .NET 3.5. Several .NET based frameworks are used, such as Microsoft Synch Framework, Smart Client Software Factory framework and .NETTiers framework. While the system currently runs on a 32-bit environment, the next step on the product development roadmap is a 64-bit implementation.
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Development of Internet Messenger Application with Microsoft Office Communication Server Technology

A tight budget with an aggressive timeframe of less than one month characterised an innovative project which Mitrais undertook to develop a communications application for organisations needing an online product technical support function. Mitrais helped to develop the architecture for the application which integrated our client’s existing messaging server with the Microsoft Office Communication Server (OCS) platform. This integration allows the use of OCS messaging features and also extends the potential user base for the application to all other Microsoft OCS users. The underlying technology used for this project is XML messaging with Web Services’ SOAP.

The application streamlines technical support of a product enabling an organisation’s support staff to communicate with its customers or collaborate with other support personnel. Communication takes place through a TCP/IP network whereby customers can use their Web browser to chat. Think of Yahoo Messenger with a chat transfer capability and you have some idea of the product’s functionality. Mitrais’ client is a software company which sells the Chat application to any manufacturer needing an online Product Technical Support function. Mitrais’ client says the application is excellent from a design and interoperability standpoint, especially considering the technology was new when the application was developed.
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Support and maintenance of an SMS gateway based system

Mitrais has been providing enhancement and defect fixes on an SMS gateway based system for an Australian client through seat outsourcing services. The product is an SMS gateway system accessible by the client’s customers. Each customer has an account and credits assigned to it. The customers are able to use the product themselves or sell the service to a third party. The product is a Java based application and the technology used includes EJB, Spring MVC and Hibernate.
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Better performance for student management system

The brief from the Mitrais client which provides services to educational institutes, was to enhance, implement, and maintain a student management system. Up to date technology would allow faster access, better performance and an improved look and feel. Our software engineers used .NET 3.5 framework, the SRRS reporting tool and Telerik Skin to modify and upgrade the application user interface.
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RMCam Viewer Application Development Project

Mitrais has developed an ADOBE Flash Viewer for RMTeK Pty Ltd. Based on an existing architecture, design and API, the RMCam is a vision-based, wireless monitoring and control solution with on board remote PIR motion sensors and IR lighting options. It can be mains or solar powered, requires no fixed infrastructure and operates over the next Next-G/Next-IP networks. The unit and all peripherals can be easily relocated as required.
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Remarks Add-Ins

Mitrais has completed the second stage of ReMarks Microsoft Word Add-Ins for ReMarksPDF Pty Limited. The application is being trialed at Deakin University, Central Queensland University and at the University of New England. ReMarks is a user friendly additional application for Microsoft Word 2007 designed for educators to allocate, annotate, collaborate, check citations, moderate and report on student electronic assessment submissions. Written in C# (using the Microsoft SDK for Open XML formats) ReMarks Add-Ins is developed in Microsoft .NET 3.5 and VSTO 3.0 framework by using Microsoft Visual Studio 2008. ReMarks is equally useful for business and government users. It can be run individually or integrated with an enterprise level e-submission assessment system.
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License Kiosk System

For an international provider of mining software and consulting service based on UK, Mitrais has just delivered a system to manage the licensing process of mining software sales through a web application. This would make the licensing process runs in more efficient across consultants and customers worldwide. Kiosk License System maintains the customers of the software, the software products to be licensed, the process of license key generation & recording and the process of software maintenance update. Kiosk License System is developed using Microsoft .NET technology.
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Tunnel Entry System using RFID tags

For an international Manufacturing Execution System (MES) provider based the heart of Silicon Valley of San Jose, California, Mitrais has recently completed and delivered a system to monitor person and vehicle traffic across tunnel system. The system is based on RFID tracking which gives more flexibility on designing the portal and ID card system. The Tunnel Entry System includes a module to produce ID card which include direct connection to camera system, a module to handle real-time data acquisition to RFID scanner, a module to handle the logic and state machine of portals, a module which continuously synchronizes the data across portals and a reporting system which performs status tracking and summary of vehicles and person as well as scanning emergency condition and throws an alert based on that assessment. Tunnel Entry System is developed using J2EE technology.
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Real Time Software

Mitrais has participated in an enhancement of an ActiveX component for Honeywell Singapore. The ActiveX component is called Profile Trend OCX which displays production output in a graphical format. It is a real time application with a set of functionalities to display graph, such as selection of the product type or machine number, right to left graph display selection, adjustment of the intervals, inclusion of zero values and calculations based on specific production formulas. This project was performed in Mitrais Bali office where development and test environments were adequately provided by Honeywell.
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Travel Booking System

A web-enabled itinerary management system, developed by Mitrais for companies with employees who frequently travel so that they can effectively schedule all aspects of travel - from flight bookings and ticket printing to on-the-ground transportation arrangements and accommodation reservations. A web-based version for a remote client has also been developed recently. The system is integrated to the client ERP system in the area of Finance and Human Resource.
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Consulting Administration System

Developed by Mitrais for consulting service providers. Facilitates scheduling consultants for projects, tracks client authorizations, records actual consulting time, and provides visibility of consultants' schedules and the extraction of consulting statistics. The application is web-enabled for remote access and can be integrated with financial systems.
A web-based version for a remote client has also been developed recently. The system is integrated to the client ERP system in the area of Finance and Human Resource.
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Online Recruitment System

initially developed for internal use this product has now excited the interest of a recruitment agency and is being extended to provide a proprietary and enterprise critical application.
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Scholarship Interactive Database

Mitrais has completed Scholarship Interactive Database (SID) for Lembaga Pengembangan Masyarakat Amungme dan Kamoro (LPMAK), an organization established under PT. Freeport Indonesia whose mission is to develop local community, especially Amungme and Kamoro community. SID was designed as a web application dedicated to maintain scholarship participant data.
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Business intelligent


SkorStor

Designed and developed by Mitrais in association with a Management Consulting firm, the SkorStor is a Performance Management tool based on the Balanced Scorecard. The product consists of a Data Mart to store performance measurement data, ETL routines to extract data from ERP/EAM applications, published reporting and OLAP services. The Data Mart has been developed for both MS SQL Server 7 and Oracle 7.3.
Next development will employ a Microsoft .NET framework for a total solution in Business Intelligence (BI). A release is expected on Q2 2004. Another development using Business Object’s BI tools is under investigation.
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Metallurgical Database

Mitrais designed and developed a Data Mart to contain metallurgical data for a multinationals operation in Indonesia. The Data Mart acts as consolidated standard repository of raw data extracted from real-time systems. The Data Mart is the source for producing summary data to help eradicate the inconsistencies created by individual geologists inputting information.
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Human Resources Data Mart

For the Indonesian operation of a US based multinational, Mitrais designed and developed a HR Data Mart in SQL Server 7. Mitrais also developed the ETL routines to extract data and populate the data mart from an ERP system for published reporting and OLAP.
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Finance Data Mart

Data mart and ETL design for an oil and gas company in Indonesia, enabling users to intuitively access and query finance data.
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Outplacement

Mitrais has placed staff on a temporary basis on our client sites in Australia, Hong Kong, Indonesia, Malaysia, Philippines, South Africa, Thailand, UK, and Zambia.
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