Corporations outsource software development projects to address a lack of
skilled IT professionals or industry knowledge, to reduce costs, speed up
project delivery or to free up internal resources.
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Recruitment is a timely and costly business requiring you to find and then
integrate the new personnel into your organisation. By outsourcing, you not only
negate the time and cost of recruitment, but you also gain access to staff
already integrated into the Mitrais organisation who can quickly be brought up
to speed by your existing team.
An additional benefit is that you can turn a fixed cost of a permanent
employee into a variable cost of a specific skill.
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In an ideal offshore software development model, analysis activities are
performed on-site using a limited number of professionals. They can be either
Mitrais staff or your own resources. The coding element, which requires a large
pool of professionals, is outsourced offshore. However, design can be performed
offshore and Bali is an ideal place to temporarily relocate your design staff.
The above diagram shows the typical distribution of tasks for an outsourced
software development project.
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We have multiple development teams with the following technical skill sets:
Microsoft .NET Framework
Core Language
(C#, C++, VB.NET)
|
DirectX |
J2ME |
Microsoft .NET Desktop
Applications
|
Delphi |
Jasper Report |
Microsoft .NET
Web Applications
|
Microsoft SharePoint
|
COBOL
|
Microsoft .NET Compact
Framework |
PHP
|
Progress |
Crystal Report
|
DHTML |
Oracle
|
SQL Server Reporting Services
|
JavaScript |
Microsoft SQL Server
|
Patterns and Practices |
Ajax
|
Microsoft Access
|
Office Automation
|
Flash |
Data Warehousing |
Component Services or Microsoft .NET
Remoting
|
Java Desktop
Applications
|
PDA/Palm/Pocket PC
|
Testing Services
|
J2EE Technology & Framework
|
|
In addition we offer design and analysis and professional software testing
services
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Globalisation has reached a point where it is now as easy to collaborate with
offshore personnel as if they were in the next office as opposed to the next
country. This rapid increase in communication tools means that it is easy and
inexpensive to exchange data, voice and video over secure links.
Where appropriate, Mitrais staff will visit your site. This usually happens
during the design and integration phases of a project where knowledge transfer
is critical. It is cheap and easy to visit Mitrais as we are located in Bali.
Our offices are located less than 10 minutes from Ngurah Rai International
Airport. Being a major international tourist attraction, Bali offers extensive
international air links.
This has made offshore development practical and economical.
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As an international software development company, Mitrais uses the English
language to communicate.
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All Mitrais staff are university graduates with current Cambridge Business
English Certificate (BEC) scores or equivalent. The Mitrais in-house training
program retains 4 full time teacher/facilitators and its specialized business
curriculum has been developed in conjunction with TBI (The British Institute),
the leading English training centre in Indonesia. Mitrais staff are
linguistically prepared and culturally aware of our client’s culture, ensuring
effective communication.
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Where appropriate, Mitrais staff will perform analysis activities at your
site. Our account managers will communicate with you regularly, however all
development is done off-site. If requested as part of the project, development
staff will come to your site in order to hold meetings, provide training or
answer questions. The implementation phase of a project typically involves a
software engineer being on-site. Also see Outplacement below.
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Yes. Mitrais has provided staff on site in Australia, Eire, UK, Malaysia,
Hongkong, Indonesia, Iran, the Philippines, South Africa, Zimbabwe, and Zambia.
This takes the form of specific expertise for short periods or longer term
contract outplacement.
In addition Mitrais is well prepared to host your staff at our offices here
in Bali.
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An Australian company can expect to save around 50 percent of the costs of
hiring personnel and 100 percent of the associated overheads, or even more if
the solution was to use contractors. You wind up with all the normal outsourcing
benefits of no continuing personnel cost obligation at a much lower cost.
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Mitrais has three basic engagement models:
- Fixed Price
Fixed price software development is Mitrais' premium
priced service, costed at a composite hourly rate. The price premium reflects
Mitrais' assumption of much of the risk of over runs and a lower staff
utilisation rate.
- Time & Materials
Time and Materials projects generally are less
costly because clients assume the project risk.
- Seat Outsourcing
Seat outsourcing is Mitrais' lowest priced
service where Mitrais builds and manages a dedicated off-shore team for a
client. The commitment by the client is a minimum of 6 months or longer.
Please contact us for more details of our bidding methodology.
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Reporting systems are tailored to meet individual client requirements.
Typically, periodical reports contain information about completed tasks, planned
tasks, issues, risk management and questions for the client. For time and
materials projects, additional reporting would normally include cost to date,
cost to completion and time to completion. As an example, using the capabilities
of the Internet, facilities can be provided to facilitate online interactive
design, progress reporting and source deliveries at milestones.
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To protect confidentiality and the intellectual property rights of the
customer, Mitrais signs a Confidentiality and Non-Disclosure agreement. Such
agreements are governed by Australian state or Federal laws. We also have a full
set of arbitration regulations in our standard contract, backed up by our own
liability insurance.
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We have the Mitrais standards for processes, coding standards etc which we
are happy to share, but we understand that existing software developers have
their own standards and procedures and we are flexible and will consider any
constructive suggestions.
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The cost of living in Bali is much lower than in most developed countries. We
are able to do your work at a much lower cost because our costs are much lower
providing a win-win situation.
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Electronically via e-mail or FTP, via a courier service such as DHL, or, as
many of our new customers choose, personally visit the island paradise of Bali!
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A quality assurance process is a key element of Mitrais methodologies.
Measurement, project planning, quality reviews and the continuous improvement of
standards, procedures and tools are an integral part of our methodology. Mitrais
software development process is continuously improved using CMMI as a model.
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Firstly, we are in Bali and we are always happy to help out with hotels (we
have corporate rates at several of the best hotels in Bali) but more importantly
we value your trust. We have found that once people have visited us and met our
team, relationships are always smoother.
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We try to use any source control that the client currently uses. We work regularly with TFS, SourceSafe, CVS, etc. Some of our clients prefer us to remote into their repositories and check out directly, while others like us to split off a branch, keep it local, and synchronize the repositories on a weekly basis. We sometimes do nightly builds for clients as well. The bottom line is that we try to be flexible enough to integrate into a client’s development environment as smoothly as possible.
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Our corporate standard is a product called AxoSoft OnTime which allows us to open client-specific web portals into particular jobs (secured of course). Since many of our clients use other defect tracking systems as well, we are happy to comply with their products. Where we are using a full suite of client products, we generally try to establish VPN access into their systems to make it work.
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